FLAS Field Services/Emergencies

Animal Control and Emergencies

Florence City Limits:

To report an animal control emergency or concern in the City of Florence, please call 256-760-6676 or dial 911 for after hour calls.

Lauderdale County:

If you are calling to report and Animal Control emergency or concern in Lauderdale County, please call 256-760-5757 to reach the Lauderdale County Sheriff's Department or dial 911 for after hour calls.

*The Florence Shelter acts as an impoundment facility for Lauderdale County. Calls from the county are dispatched through the Sherriff's Department and 911; the county ACO will respond.

Animal Control Officers respond to a variety of calls such as:

  • Animal bites
  • Animal cruelty complaints
  • Barking/noisy dogs
  • Confined animal complaints
  • Dangerous dog cases
  • Impoundment of animals
  • Loose/aggressive animal complaints
  • Nuisance urban wildlife (caller must keep a visual of the animal until the ACO arrives)
  • Enforcement of animal-related city codes

After hours calls:

Officers are available after regular hours for emergencies only. Emergencies consist of animal cruelty, animal bites, vicious animals at large, and animals in traffic. For after-hour emergencies only, please dial 911.