News & Notices

July 11, 2022
Public Notification_CL2 Level_7_6_22
June 21, 2022
PRESS RELEASE:  City of Florence Water/Wastewater Department Evaluating New PFOA, PFOS Health Advisory Levels

May 25, 2021

The City of Florence Water/ Wastewater Department will be accepting bids June 8, 2021 to replace aging galvanized water lines throughout the system. A list of the streets where these projects will take place are below. Our consulting engineering firm, Engineers of the South will be overseeing the project. For any issues that may arise, please contact our 24/7 Dispatch at 256-760-6490.
Lorraine Parkway
Bellmeade Avenue
East Lelia Street
Mattielou Street
Prospect Street
Meridian Street
Kendrick Street
Florence Blvd
Carlyle Street
Trade Street
Decatur Avenue
Lamar Street
Winston Street
Cullman Street
Lawrence Avenue
Columbus Avenue
Ridgeway Street
Meadow Lane
Patterson Street
Pruitt Street
Marengo Street
Examples Of Aging Galvanized Piping From The System
galvanized pipes Florence

March 5, 2020

A contractor will begin work on Alabama Street between Pine Street and Court Street next week, Monday March 9, 2020. The area of the road closure on Alabama Street is shown below. The work is part of a larger project that will be taking place in the area over the next several months to improve the aging sewer collection system and manholes to prevent a larger problem. For additional information, our 24/7 Dispatch may be contacted at 256-760-6490. We apologize for any inconvenience.

Alabama Street - Between Court and Pine

October 23, 2019

The following awards were presented to the City of Florence Water/Wastewater Department by ADEM at the 22nd Annual Surface Water Meeting in Montgomery. 

2019 50 Yr Fluoride Award
Fluoride Cert_2019
2019 WLTP 13 yr award
2019 CCTP 15 Yr award

June 24, 2019

The Water Department will be makeing a fire line tap on the water main in front of 612 E. Tennessee Street. Beginning at 7:00 am, all East bound traffic will be routed to the inside West bound traffic lane of Tenessee Street. The area will be marked with signs and traffic cones. If possible, alternate routes around the area would be advisable. For more info, our 24/7 Dispatch is 256-760-6490.

traffic alert

May 9, 2019

Important Notice!!! There will be water service interruptions in the area of the "Roundabout Project" beginning at 3:00 PM on Monday May 13th. Work is necessary to change existing water service from the existing waterline to the new waterline. It is the department's goal to have all water servcie restored by 3:00 AM on May 14th. Some affected areas may see water service restored sooner, but still may have periodic interruptions. The following areas will be affected:

* South Royal Avenue from 109 S. Royal to 502 S. Royal Avenue
* St. Charles Street from S. Royal Avenue to Georgia Avenue (1220 St. Charles Street)
*Georgia Avenue from St. Charles Street to South Royal Avenue (200 Block odd numbers & 310-313 Georgia Avenue)
*1400 Block of Huntsville Road

All efforts will be made to complete this work as soon as possible, and we apologize for any inconvenience. For assistance or questions, our 24/7 Dispatch number is 256-760-6490.

February  25, 2019

We have received questions and have seen comments on social media that there may be a need to issue a "boil order" for drinking water due to the recent floods. In response, the City of Florence or anyone else that I am aware of, has not experienced any issues treating drinking water during the recent flood, or floods in the past. Modern drinking water plants are designed to treat water under the most extreme conditions. Our certified treatment plant operators are also well trained to operate these facilities.


Remember: To report gas, water, or sewer issues or for questions, you can call our dispatch at 256-760-6490.

February 24, 2019

Bypass pumping has been set up on a sewer line on West Tuscaloosa that was causing a sanitary sewer overflow on North Cedar Street. The by-pass pumping has stopped the overflow, but the line on West Tuscaloosa must be excavated to determine the problem and make a repair. This will be done as soon as the flow subsides in the line.
UPDATE 02/25/2019: Work has begun to repair this line.
UPDATE 02/25/2019 @ 6:30 pm: Repair is complete.

February 23, 2019

NOTICE!!!! The road and a 6” water main has washed out in the area of Koger Street & Hickory Park Road in the Killen area. Our crews are on the scene and will restore water service as soon as possible. As a precaution, when water service is restored, flush you lines to clear your home lines. We anticipate no issues, but our personnel will be going door to door to advise those that don’t get this message. For assistance, call our 24/7 dispatch for gas and water only at 256-760-6490.
UPDATE: This line was temporarily repaired to provide service to the residents. A permanent repair will be at a later date, when conditions permit.

February 22, 2019

Due to heavy rains, Sanitary Sewer Overflows (SSO's) have been reported in a few areas. To see these areas and others in the State of Alabama, follow the link below: