Customer Handbook

Dear Utilities Customer,

Welcome to Florence Utilities! This handbook has been designed to help acquaint you with your Utility Department and answer any questions you might have about your new or existing service. Print out and keep this handbook in a convenient place, you'll find it an easy-to-use and convenient reference guide for all of your questions concerning your utility service.

If you have additional questions, please feel free to call our Customer Service Department at 256-760-6512. Our friendly and professional staff is standing by to assist you!


Click here to view Florence Utilities Handbook