Customer Service Numbers:
Customer Service Department-(256) 760-6512 -General account questions, connects/disconnects, and account information.
Customer Service Department Appointments for Service- (256) 760-6300.
Collections-(256) 760-6525 -Late Payments, extensions, disconnects and reconnects due to non-pay.
Regular Business Hours:
Outages & Interruptions of Electricity - (256) 764-4456
Outages & Interruptions of Natural Gas, Water & Waste Water -(256) 760-6490
After-Hours, Nights, Weekends, Holidays:
Outages & Interruptions of Electricity - (256) 764-4456
Emergency Gas, Water & Waste Water - (256) 760-6490 or 911
After-Hours Collections Reconnects (256) 764-4456