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Florence Gas & Water Department
The City of Florence Natural Gas Department began operations in May of 1950. At this time, all of the natural gas was transported across O’Neal Bridge from a tap in Sheffield to serve the 2,400 customers. In 1983 the Gas Department acquired its first tap off of a major pipeline in Lauderdale County and built a pipeline from Oakland into Florence. By 1998 we had our 5th tap and gate station providing our system with one of the best integrated gas supplies in the United States. Today, with its high-pressure distribution system, the City of Florence Natural Gas Department provides natural gas service to more than 15,000 customers.
The City of Florence Water/Wastewater Department serves approximately 24,000 drinking residential and commercial water customers in Florence and portions of Lauderdale County. In addition, the department supplies water to four purchase water systems that serve the remaining majority of Lauderdale County.
Wastewater (sewer) service is also available to approximately 15,000 residential and commercial customers in the majority of Florence and some adjoining areas outside of the city’s corporate limits.
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Job Opening: Compliance Specialist- Water/Wastewater | Full-Time
Florence Alabama Gas & Water/Wastewater Department
Details:
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🎉Congratulations to Stan Pruitt and Andrew Burns for being named the December 2025 City of Florence Gas and Water Department Employees of the Month! Please join us in celebrating their outstanding achievements! 🎉 ... See MoreSee Less

🎉Congratulations to Lylah Jaynes and Taylor Clemons for being named the November 2025 City of Florence Gas and Water Department Employees of the Month! Please join us in celebrating their outstanding achievements! 🎉 ... See MoreSee Less

🎉 Congrats, Roger Pope! 🎉
Thank you for 36 years of service with the City of Florence Gas Department. Wishing you all the best!
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The City of Florence Gas Department recognized employees for their years of service and superior attendance. Congratulations to all of this year’s award recipients! ... See MoreSee Less

UPDATE 10:33 am:
Gas is off. Streets are back open. Repairs are being made.
🚨 Traffic Alert 🚨
Please avoid the area around Office Depot and the Singing River CDJR dealership on Florence Boulevard. A Natural Gas Line was hit, crews have stopped the leak, and are currently on scene making repairs. Please use alternate routes if possible.
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Florence Utilities Gas & Water Contact Details
Phone Number:
(256) 760-6490
Address:
650 Rickwood Road Florence, AL 35630
Office Hours:
Monday - Friday:
8:00 a.m. - 5:00 p.m.
Saturday - Sunday: Closed
