Florence Utilities provides you with the utmost friendly, professional, and expedient customer service. We are responsible for providing the residents of Florence with Electricity, Gas & Water services.
Florence Gas & Water Department
The Florence Gas Department provides the residents of Florence with a natural gas, high-pressure distribution system to meet the needs of our residents within the city.
The City of Florence Water Department is committed to our customers and to the protection of public health through quality water and wastewater management. Florence's water meets or exceeds all standards set forth by the U.S. Environmental Protection Agency and the Alabama Department of Environmental Management.
Florence Electricity Department
Our goal is to provide safe, reliable electrical service at the lowest feasible cost to the residents of Florence and Lauderdale County. We are committed to quickly and pleasantly addressing customer questions or concerns about their electrical service and we maintain a 24 hour a day dispatch center to quickly respond to unexpected outages.