COVID-19 Public Notice

 COVID-19 Public Notice

April 3, 2020:  Governor Kay Ivey Issues


 Stay Home. Stay Safe.

We need your help to prevent the spread of the Coronavirus! During this time, please take precautions and adhere to social distancing guidelines. As of this afternoon, there are 14 cases in Lauderdale Country, 1265 in Alabama, and we expect the numbers to rise. It is important for each of us to do our part to protect our community.  Governor Kay Ivey and ADPH orders follow many Shelter in Place orders. Many businesses have closed or are following social distancing guidelines for customers. We have and will enforce the directives in place.


March 19, 2020  MONTGOMERY – Governor Kay Ivey and the Alabama Department of Public Health (ADPH) issued a statewide health order to aid in Alabama’s efforts to contain the spread of the Coronavirus (COVID-19).


Visit the Alabama Department of Public Health map for real time updates.

alabama pubilc health

If you think you are experiencing symptoms of or have been exposed to COVID-19, 
Please DO NOT show up unannounced at an emergency room or health care facility. 
  • FIRST, call you primary care doctor, urgent care clinic, or your local federally qualified healthcare center.
  • SECOND, call the Alabama COVID-19 24/7 hotline at 1-888-264-2256 or visit  for testing sites and hours of operation.
  • THIRD, share this number with members of the community who might not have access to online information. 

For more information about possible symptoms and other health-related information about COVID-19, visit

Guidance For Child Care Programs That Remain Open Can Be Found at CDC.GOV 



Alabama small businesses impacted by COVID-19 can seek a low-interest disaster loan from the U.S. Small Business Administration. Business owners can apply for a SBA Economic Injury Disaster Loan here.
Governor Ivey and the Alabama Department of Revenue have extended the state income tax filing due date from April 15, 2020, to July 15, 2020, without penalties or interest. Read the announcement.
Get additional information on the Alabama Department of Revenue’s COVID-19 web page.

The Alabama Department on Commerce is offering an online guide to COVID-19 Resources for businesses and workers.
Read the AlabamaWorks! Handout on the Rapid Response Team’s assistance for dislocated workers. 


City of Florence Municipal Services including, Police, Fire, Electricity, Gas, Water, Customer Services, Solid Waste, Street, and Recycle, will continue operations.  If you have business at City Hall, please call  first for information or to make an appointment 256-760-6300. We ask that business proceeds by email or phone when possible. The City of Florence directory can be found at 

Florence Utilities will continue to suspend disconnections and late fees through April 15.
In an effort to help customers who are currently impacted by the COVID-19, Florence Utilities will continue to suspend disconnections for non-payment of utility services and not applying late payment fees to accounts through April 15th.  Florence Utilities will bill normally and process payments. Even though services will not be disconnected for nonpayment, customers are still responsible for their bill. Customers can contact our Collections Department at 256-760-6525 to get specific information on individual circumstances and can arrange for extensions and payment options. The Florence Utilities will continue to accept payments through the drive-through, dropbox (Short Court St./Side entrance), or online at The situation is very fluid and will be re-evaluated continuously. Please check the City of Florence Facebook and for updates.

The Florence Police Department will be temporarily restricting access to the front lobby, Records Division, administrative offices, and police desk.  People are encouraged to call 256-768-2728 for assistance.  Phones will be monitored 24 hours a day.  Reports will be made available via email.  FPD officers remain available to respond to all calls for assistance.  We appreciate everyone’s patience with us during this temporary, yet very fluid and unprecedented season of time. 

All playgrounds are now closed.  The outdoor parks will remain open with the advisement to follow the recommendation of social distancing (6 feet).  

All "The Club" Florence Senior Center dances, exercise classes, and facility activities are canceled. The NACOLG Senior Homebound program will continue to deliver meals and also deliver to members that generally ride the NACOLG bus. Other seniors may pick up lunches by drive though at "The Club" (450 Country Club Drive) Meals will still be provided by pick up for those that normally drive themselves to the Club. Seniors will need to notify the Club if they plan to pick up their meals.

Florence Athletics programs, events, and activities (including practices and games) through the Florence Recreation are currently suspended, and will follow the City of Florence school schedule.  All Youth and Adult Athletic programs to include, soccer, baseball, and softball are postponed. All athletic fields will also be closed during this time.

Recreation Centers
 and programs including Broadway Recreation Center, The Club “Senior Center,” Handy Recreation Center, and Royal Ave Recreation Center are closed. Rentals may be re-scheduled for a later date.

Florence-Lauderdale Coliseum
 is temporarily closed. Rentals may be re-scheduled for a later date.

Florence- Lauderdale Public Library
 is temporarily closed.

Facilities that will remain open include: 

  • All outdoor parks are open
  • Blackberry Trail Golf Course is open
  • Tennis Courts are open.
  • Parks and Shelters are open.
  • McFarland Campground is open. 

The Florence-Lauderdale Animal Services Department will remain open for adoptions during limited hours.  If you have any flu-like symptoms, please do not enter the building. Florence-Lauderdale Animal Services is asking people to avoid surrendering healthy pets at this time. “We’re asking owners who want to surrender their pets but aren’t facing an immediate crisis to hold off for four weeks and surrender at a later date,” said Cheryl Jones, Director at FLAS. “For pet owners who need to surrender immediately, they must contact the shelter to make an appointment.” Animal Services will remain open for business but is limiting its hours of operation to the public.  FLAS is also searching for emergency fosters who can take home a pet to reduce the number of animals at the shelter. FLAS has food, supplies and crates they can provide to owners who need them to keep their pet and those who can foster. Reducing intake and maintaining outcomes is essential to avoid overcrowding in the shelter. The World Health Organization has released a statement saying there is no evidence that dogs or cats can be infected or could spread the virus that causes COVID-19.   (256) 760-6676. #Don’tSocialDistanceAlone  #Foster 

The Human Resources Department at the City of Florence is constantly evaluating the COVID-19 situation as it evolves and is following CDC guidelines relating to reducing risk to our greatest asset, our employees.  While not all possible issues can be foreseen, the Department is committed to making necessary decisions that comply with City policy and keep the best interests of our employees and the City in mind.  

The Office will REMAIN OPEN and accepting payments, bonds, and court filings. However, we will not have court on Tuesday and Thursday effective immediately through April 21. All cases currently set will BE RESET and the notice will be received via mail. Any questions, contact our office at 256-760-6625 

Arts & Museum Facilities will be temporarily closed to visitors as of Wednesday, March 18, 2020. The staff will continue to be available during regular hours. The outdoor space at the Indian mound will be open; however, the museum will be closed. 

 News Conferences & Updates 

News Conference Link:

We will communicate a reopen date for all temporarily closed facilities as soon the information is available. This information will be updated continuously. For all facilities that remain open, Florence will implement enhanced cleaning protocols, following CDC guidelines and recommendations. 

9:00 am, Friday, March 27, 2020
A news conference to provide an update on the Coronavirus in Lauderdale County will be held Friday, March 27 at 9:00 am. We will hear from Dr. Karen A. Landers, Alabama Department of Public Health, EMA Director George Grabryan, Mayor Steve Holt, & Lauderdale County Commission Chairman Danny Pettus.

Live on Facebook: 

 3/20/20 COVID-19  Positive Case in Lauderdale County:  Message from Mayor Steve Holt 
I have been informed by the Alabama of Public Health Department that there is now a positive case of COVID-19 in Lauderdale County. Due to strict confidentiality laws, I have no information about this positive case. Still, please know that the Health Department is doing everything possible to develop a timeline of events and notify anyone who may have been affected.

Being proactive to address this National Crisis can keep everyone safe, especially our large senior population. Please keep them in mind during these difficult times. Please also remember that if you believe you are sick, be sure to call your primary care physician first instead of going to the emergency room. There could be a surge of cases impacting the medical centers in the coming weeks, and the emergency room must be available for those needing critical care. The best thing residents can continue to do is to practice social distancing, washing your hands, work from home, and, most importantly, staying home if you are sick.

I thank each of you for your dedication and diligence in following the ADPH guidance. Our City Departments are taking every precaution and planning measure to keep employees safe and maintain services. I truly appreciate all of the patience and kindness being displayed during this unprecedented time. We will get through this together – thank you to everyone for working together to keep our city safe. 

 3/16/2002 News Conference Link